Case Study · Home remodeling & renovation

SEMBRO DESIGN

147 CRM leads and 18 sales: building a multi-channel marketing system for a US remodeling company

Industry
Home remodeling & renovation
Location
Columbus, Ohio · USA
Period
March–October 2026
Services
Google Ads, Meta Ads, SMM, content & video, Pinterest, CRM performance analysis
147CRM leads
18Recorded sales
$17.6KGoogle + Meta spend
$119.99Cost per CRM lead
The Challenge

SemBro Design operates in the competitive US remodeling market, where customers make high-value decisions and spend considerable time researching contractors before requesting an estimate. The challenge: a connected marketing system that attracts remodeling clients, strengthens digital presence and measures results beyond platform metrics.

  • Generate qualified inquiries for kitchen and bathroom remodeling.
  • Improve the efficiency of Google and Meta advertising.
  • Connect marketing performance with CRM data and recorded sales.
  • Strengthen brand credibility through real project content.
  • Expand organic visibility across Instagram and Pinterest.
What We Did

How we approached it

Google Ads: high intent

Restructured search, expanded negative keywords, location-specific campaigns, Performance Max and Demand Gen tests, bidding and extensions — focused on substantial projects, not small repairs.

Meta Ads: wider funnel

Website traffic, creative testing and messaging campaigns to reach homeowners earlier in their journey while Google captured existing demand.

Content & video

Before-and-after transformations, finished kitchens and bathrooms, behind-the-scenes, on-site shoots and Reels with the team and founders.

Pinterest discovery

Organic content around remodeling searches: kitchen islands, bathroom designs, material combinations and inspiration.

CRM-based measurement

CRM data instead of platform-reported leads only — separating platform activity, CRM leads and actual sales.

Results
Google Ads + Meta Ads · 2026 YTD through Oct 6

From spend to recorded sales

$17,639Combined ad spend
147CRM-recorded leads · $119.99 each
18Recorded sales · $979.95 each
12.2%Lead-to-sale conversion

Google Ads

120CRM leads

15Sales

Meta Ads

27CRM leads

3Sales

Leads and sales from the client’s CRM, not platform-reported conversions. Contract values are not included in the data, so revenue and ROAS are not calculated.

Instagram · Aug 23 – Sep 23, 2026

Social media results

28,640Followers
63,849Content views
14,576Accounts reached
871Interactions
895Profile visits
60%Views from non-followers
11,129views on a founder-focused Reel

42 shares · 28 comments · 19 new followers — real projects plus authentic, people-centered storytelling.

Pinterest · Monthly report

Organic discovery

MetricResultGrowth
Impressions11,600+429%
Engagements558+420%
Saves74+580%
Total audience8,000+353%
Outbound clicks13—

Growing organic interest in SemBro Design’s remodeling content — especially kitchen and interior design inspiration.

Brand Book

The visual system behind SemBro Design

We documented SemBro Design’s visual identity in a digital brand book: logo system and safe spaces, a warm palette of Milk White, Warm Cream, Brass, Deep Graphite and Warm Stone, Zalando Sans typography, and templates for the feed, highlights, Stories and Reels covers.

Logo systemSafe spacesLogo misuse rulesColour paletteTypographyFeed layoutHighlightsStoriesSocial mockups
SemBro Design digital brand book cover
Brand book cover1 / 11
SemBro logotype on a dark background
Logotype2 / 11
SemBro logo safe spaces
Safe spaces3 / 11
SemBro logo in ten colour combinations
Logo colour combinations4 / 11
Examples of unacceptable SemBro logo usage
Logo misuse: what to avoid5 / 11
SemBro typography: Zalando Sans SemiExpanded
Typography6 / 11
SemBro palette: Milk White, Warm Cream, Brass, Deep Graphite, Warm Stone
Colour palette7 / 11
SemBro Instagram feed layout on a phone
Instagram feed8 / 11
SemBro Instagram highlight covers
Highlights9 / 11
SemBro Instagram Stories templates
Stories templates10 / 11
SemBro social media mockups
Social mockups11 / 11
1 / 11

Brand book slides are shown in their original version; some labels are in Ukrainian.

Key Takeaway

SemBro Design’s marketing became measurable across the whole customer journey — from brand discovery and website visits to CRM inquiries and recorded sales. CRM reporting gave a clear view of which channels contribute to commercial outcomes.

With $17.6K in advertising investment, the reporting shows 147 CRM-recorded leads and 18 sales, while Instagram and Pinterest built trust and reached prospective customers.

The result: a connected approach combining paid acquisition, content, organic discovery and CRM-based performance measurement.

Paid-media totals — 2026 YTD through October 6, client CRM. Instagram and Pinterest — August–September 2026 report.

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